Peak Physique is committed to protecting your privacy. We only collect information about our customers for the purpose of processing orders and for sending solicited email special offers. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Peak Physique DO NOT store nor view any Credit Card information such as: Credit Card Numbers, Expiry Dates or CVC Numbers. All Credit Card payments are done through a secure online payment gateway called Paypal and are fully PCI DSS compliant.
WHEN YOU VISIT OUR SITE
When you visit the Peak Physique web site, you are anonymous. We do not collect any personal information, including your email address, without your prior knowledge and consent. None of your personal information is stored in the cookie itself. The cookie is only generated once you place an item into your shopping cart, and it self-destructs when you quit your web browser.
Peak Physique uses some unobtrusive cookies to store information on your computer.
Some cookies on this site are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.
We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you’re not happy with this, we won’t set these cookies but some nice features of the site may be unavailable.
Data is collected in the shop using web analysis tools (Google Analytics) using cookies that are used to generate pseudonyms for user profiles.
To control third party cookies, you can also adjust your browser settings.
As a customer you have the right to revoke any given consents at all times.
PEACE OF MIND REGARDING YOUR PERSONAL DETAILS
We store the contract’s content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login.
As a customer its is your right to request access to the information of your stored data with Peak Physique , and you have the right to correct, block or request the stored information to be deleted.
Furthermore, all data stored on the secure server is protected by a firewall, the specification of which has been recognised by all the major banks. Your card details are not seen, nor transmitted by ourselves at any stage, and none of your details will be seen by anyone other than our order processing team.
WHEN YOU E-MAIL US
Should you contact us via email or otherwise specify that you want us to correspond with you via email, we will. We will not use casual email contact for anything other than response to your questions. We will not send you unsolicited email or other communications based upon your email contact to Peak Physique.
WHEN YOU LEAVE OUR SITE
PARENTS OF CHILDREN UNDER THE AGE OF 13
Peak Physique strongly encourages parents of young Web users to play an active role in their children’s online activity. Children under the age of 13 should not submit orders, application forms, service requests or other documents to Peak Promotions without the prior consent of their parent or legal guardian.
We include customer telephone numbers on the courier delivery manifest for contact reasons should they need to get in touch with you about the delivery. Should you not wish your telephone number to be passed on to the courier please indicate this on the order form (please be aware that by not including your telephone number will prevent the courier from contacting you if there is a problem and delivery may be delayed).
Sales: 07841 756565
Customer Services: 07841 756565
ADDENDUM WITH RESPECT TO GDPR 2018
Whilst the GDPR (General Data Protection Regulations ) 2018 takes precedence over the DPA (Data Protection Act) in May 2018 we attest to the following in addition to the above:
- Any data breach will be reported to the Supervisory Authority within 72 hours of the incident
- All customers have the ‘Right to erasure’ – which includes all data including web records with all information being permanently deleted ( save transactional data required by HMRC )
- Protection Impact Assessments have been carried out to ensure we meet privacy level expectations
- Newsletter subscriptions are now double opt-in – meaning that not only does the individual have to actively subscribe, but they are required to confirm that subscription subsequently.
- All staff who have access to customer data have been trained and are regularly updated with respect to actively protecting customer data.
- We carry out internal audits of data protection activities.
Should you wish to see what information we hold on you or to update this information then please E-mail: firstname.lastname@example.org and we endeavour to respond within two working days.